Refund Policy

When you get a refund

• You were charged twice for the same plan.
• You were charged the wrong amount.
• The payment failed or was cancelled but money was deducted.
• You paid but your plan was not activated.

When refunds are not given

Activated plans are non-refundable, including after a change of mind, after finding a partner, or after unlocks and chats have been used.

How to ask for a refund

Contact support within 7 days of the payment with your registered mobile number and payment details. Free community periods never use up your plan days.